Facebook is doing a new design update Assistance Center, with the intention of making it easier for users to find the information they need and get answers to their questions about the products and social networking policies.
Update includes an interface and new design for the front Assistance Center, which has an improved navigational and adding a list of the most popular questions and top Facebook pages that users might like in order to be updated themes and various councils.
The company also announced that its another device, the Panel Support is now available for 100% of the Facebook network users from around the world. The most noticeable difference is observed in Help Center is simplified interface, which now offers six topic areas that allow the transfer of users to specific sections of the center.
It what is interesting is that the topics listed design for users now are personalized based on how they use Facebook network.
For example, users who do not have access should be directed to the sections about creating accounts or change their password.
Other topics presented herein may include suggestions such as: "learn the basics of privacy," which sends the user to how it operates distribution and control information on Facebook, or "see what's new in Facebook", that leads features and social networking products.Facebook also reported that changes over Support Panel and 100% of the base of Facebook users should have access.
In April, Facebook was first issued the Panel Support, enabling users to follow if their ratio is observed, or if the offensive content that they have reported to have left or are leaving and why the decision was taken.
Facebook sends notifications to users also when the status report submitted by those changes. Relationship Support Panel appears in the "Account Options" following their initial report, published PCWorld Albanian.
Facebook, which now has more than 900 million monthly active users, is challenged to address questions, concerns and other needs for support from an audience so vast. Although recent changes appear to be small, they are focused on making less boring position in Facebook users, the product itself as well as various policies, by telling users better resources upon which they can understand if their questions are answered easily.
Users, whose needs are addressed will be more loyal and more likely to spend time on Facebook. Moreover, the Panel Support offers users a sense that Facebook is listening and taking care to make their problem solving
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